Returns & Exchanges

We want you to be absolutely thrilled with your handcrafted WaterField gear. If your purchase isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Item

Place the unused product in its original packaging, ensuring all tags are attached and it is securely packed for transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our workshop inspects the returned item, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing